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    Privacy Policy

    Last Updated: March 23, 2026

    1. Introduction

    San Diego Chiropractic Neurology ("we," "our," or "us"), located at 5230 Carroll Canyon Rd, Ste #218, San Diego, CA 92121, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, forms, or communications.

    2. Information We Collect

    We may collect the following types of information:

    • Personal Identification: Name, date of birth, address
    • Contact Information: Phone number, email address
    • Health Information: Medical history, symptoms, treatment records (protected under HIPAA)
    • Technical Data: IP address, browser type, pages visited, timestamps
    • Form Submissions: Any information submitted through our intake forms, surveys, or appointment scheduling

    3. How We Use Your Information

    We use your information to:

    • Schedule and manage appointments
    • Provide chiropractic and neurological care
    • Send appointment reminders and follow-up communications
    • Respond to inquiries and provide patient support
    • Send health tips, promotional offers, and practice updates (with your consent)
    • Comply with legal and regulatory obligations

    4. SMS Communications Consent

    By providing your phone number and checking the consent box on any of our forms, you agree to receive text messages from San Diego Chiropractic Neurology, including appointment reminders, health tips, and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Your mobile information will not be shared with third parties for marketing or promotional purposes. Consent to receive SMS messages may be bundled with consent to receive voice calls where indicated on our forms.

    5. Voice & Automated Calling Consent

    By providing your phone number and submitting any form on our website, you expressly consent to receive text messages and phone calls, including automated, pre-recorded, and AI-assisted voice calls, from San Diego Chiropractic Neurology for marketing and informational purposes, including appointment reminders, health-related outreach, promotions, and follow-up care communications. Consent is not a condition of any purchase or service. To opt out, reply STOP to any text message or contact us at (619) 775-1969 or email admin@sdchironeuro.com.

    6. HIPAA & Health Information

    Any protected health information (PHI) you share with us is handled in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA). We do not sell, rent, or share your PHI with third parties except as required for your care or as required by law. For more information about your HIPAA rights, please contact our office directly.

    7. Scope of Services Disclaimer

    The services provided by San Diego Chiropractic Neurology are intended to support musculoskeletal and neurological health and wellness. Our care is not a substitute for emergency medical treatment. If you are experiencing a medical emergency, please call 911 or visit your nearest emergency room. Results may vary by individual. Our team does not diagnose, treat, or cure any medical disease or condition outside the licensed scope of chiropractic and functional neurology practice. Any information shared through our communications is for educational purposes only and should not be construed as medical advice.

    8. Sharing of Information

    We do not sell or rent your personal information. We may share your information with:

    • Healthcare providers involved in your care
    • Service providers who assist in operating our practice (e.g., scheduling, billing)
    • Legal or regulatory authorities when required by law

    All third-party service providers are contractually obligated to protect your information and may not use it for independent marketing purposes.

    9. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

    10. Your Rights

    You have the right to:

    • Access and review your personal information
    • Request corrections to inaccurate data
    • Request deletion of your data (subject to legal and medical retention requirements)
    • Opt out of marketing communications at any time
    • File a complaint with the appropriate regulatory authority

    11. Contact Us

    San Diego Chiropractic Neurology

    5230 Carroll Canyon Rd, Ste #218

    San Diego, CA 92121

    Phone: (619) 775-1969

    Email: admin@sdchironeuro.com